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Set Percentage-Based Wages for Teams

Overview You have the option of setting up your teams’ wages to be percentage-based (i.e. the team makes 50% of the booking’s pre-tax Price). Follow these instructions to set your account to use percentage-based wages: Step 1: Create a Percentage-based Wage Method The Wage Method for your account lets you specify which wage method to use for all of your teams at any given time. To use percentage-based wages, you have to create an Percentage wage method. After you do so, the system […]

Availability Based on Team Availability

Overview You can base your schedule availability on the availability of your teams. Instead of manually setting how many spots are available, Launch27 can set the number of available spots based on the number of teams that are available for any given time slot. How it Works If you have 3 teams available at 8:00AM, the schedule will show that 3 spots are available. If a customer books an appointment for 8:00AM, then the nummber of spots decreases by 1 […]

Team Payments – Overview

Team Payments – Overview This feature is useful to track how much your Teams earn and whether or not they’ve been paid via a Cash, Check, or Paypal payment. Create a Team Payment Go to Payments (credit card icon) > Pay Teams Select the Team that you would like to pay and the time period (defaults to current week) you want to pay them for The individual Team payment page will display all bookings the team was assigned to for the selected period Select the bookings you want to […]

Manage Team Permissions for Customer Data

Manage Team Permissions – Overview You can control what Customer data your Teams have permission to view. Right now, you can control whether your Teams may view a Customer’s: Email Phone when they: receive Schedule emails log into their account Default Permissions By default, Teams may NOT view the Email or Phone. How to Change Team Permissions Note: Changes you make to your Team permissions applies to ALL of your Teams. Go to People > Teams Click the Permissions button (displayed […]

How to Set Up Team Availability

Team Availability – Overview Now you can track the availability of each of your Teams in Launch27 so that you know when they’re available to work. To do this, go to: Settings > People > Team Availability Choose a Team whose Availability you’d like to view/change   You may setup Default Availability   Change a team’s Default Availability   Change availability for a Specific Date   Request Time Off   Teams can also manage their own availability:   FAQs Will a Team’s availability affect […]

How to Set up Hourly Wages for Teams

Set Up Hourly Wages – Overview You have the option of setting up your teams’ wages to be an hourly rate. Follow these instructions to set your account to use hourly wages: Step 1: Create an Hourly Wage Method The Wage Method for your account lets you specify which wage method to use for all of your teams at any given time. To use hourly wages, you have to create an Hourly Rate wage method. After you do so, the system […]

How to Manage a Team’s Email Preferences

How to Manage a Team’s Email Preferences Go to Settings -> People -> Teams Click on the Team whose email preferences you’d like to change Click the Email Preferences tab Check/un-check any email you want to subscribe/unsubscribe the Team from receiving Click Save Changes  

Email/Print Your Team Schedules

How to Email/Print your Team Schedules After assigning bookings to your Teams, you can email/print them a copy of their Schedule for a particular date range: Go to either Bookings -> Active Bookings or the Scheduler page Click the Send Schedule button Choose a Date range you want to print/email a Schedule for. Note: Make sure that you have assigned Teams to your Bookings for this date. If you don’t, your schedules will NOT be emailed/printed. Click Send to Teams or Print […]

Teams – Overview

Teams – Overview A team (sometimes known as ‘field staff’), are assigned to bookings by the Admin/Staff to physically complete the jobs.  They have very limited visibility in the account, by only allowing them to manage their availability and view their bookings. Click here to view a list of all User Roles in Launch27   Create a Team Teams should be created as individuals, but saved with the same Team Name if you would like to group them.  This way, each person to […]