Cancel a Recurring Booking

Overview

When a Staff user tries to cancel a booking in a recurring series, the system will ask if it should cancel:

• This Booking only (i.e. the booking being edited)
• This Booking  + All Future Bookings
• Specific Bookings you choose

This gives Staff the flexibility to cancel only certain bookings vs all bookings in the  series. Here’s a few examples of when this would be useful.

How to Cancel a Recurring Booking

Staff users may cancel a recurring booking by:

1. Find the booking on the Active Bookings and click it to edit it
2. On the Edit Booking form, click on the Cancel Booking button (or Cancel Booking with $ fee if this is a late cancellation)
   
3. A modal popup will appear and ask you to confirm you want to cancel this booking. Click Yes to continue
4. You will be asked if you want to cancel:
   • This Booking Only
   • This and All Future Bookings
   • These Specific Bookings…

   
   
   

5. After you make your choice, click Cancel Bookings to apply your changes.