logo

How to Exclude first booking from having Recurring / Frequency Discount

Overview

This feature will allow you to exclude the frequency (aka recurring) discount from the first booking in the recurring series.

To Enable this, go to:

  1. Settings > Subdomain tab
  2. Scroll down to Recurring Bookings
  3. For the option of Frequency Discount, select “Excludes the First booking of a recurring appointment”
  4. Click Save Settings

Once this setting is enabled, when customers create a recurring booking, the first booking will not have the discount applied.

From the moment you enable this setting, when a new recurring booking is created, only the very first booking in the series is excluded from the discount.

If they happen to cancel any booking after the 1st, then that does not reset the rules to making them pay full price for their next booking. It still applies the discount when they resume again because this feature was only designed to exclude the very first booking in the recurring series.

The discount you set that for the Frequency will only be applied to every booking after that first one.

4 found this helpful