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How to link an Existing Stripe Customer to a Customer Record?

If you have an existing customer in your Stripe account that you want to link to a Customer record in your site, do the following:

Step 1: Get the Customer's ID from Stripe

  1. Log in to your Stripe Account
  2. Go to Customers
  3. Find the Customer you want to link
  4. Copy the ID (i.e. 'cus_blahblahblah')

Step 2: Paste the ID from Stripe into the Customer Record

  1. Login to your Launch 27 account
  2. ​Go to Users -> Customers
  3. Select the Customer you want to link to Stripe
  4. Click the 'Link Stripe Customer' tab
  5. Paste the ID from Stripe into the 'Stripe Customer ID' field
  6. Click Change 
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