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How to Manage a Customer’s Email Preferences

Overview

You can disable specific email notifications for your customer by changing their email preferences. Customers may also do this themselves via their self-service account, or the Manage Email Preferences link in the footer of the email notifications.

How to Manage a Customer’s Email Preferences

  1. Go to Customers
  2. Click on the customer whose email preferences you’d like to change
  3. Click on the Settings icon > Email Preferences

    Manage customer's email preferences

  4. Check/un-check any email you want to subscribe/unsubscribe the customer from receiving

    Manage customer's email preferences
  5. Click Save Changes

 

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