If you place a hold on a Customer’s credit card (aka pre-authorizing a card) and decide not to charge them, Stripe will eventually release the hold after 7 days.
You can release the hold manually by:
- Go to Payments -> Charge Customers
- Choose the Date of the Customer’s Booking
- Find the Stripe ID related to the Hold on the card (i.e. ‘ch_xxxxxxxxxxx’)
- Paste that Stripe ID into the ‘Stripe Transaction ID’ field at the top-right of the page
- Click Refund
The hold on the card will now be released.
If you’d like to use test/demo credit cards to test out the booking form you can do so by entering in your Stripe account’s test keys. Step 1: Copy your the Test Keys from your Stripe [...]
Overview Launch27 will not automatically charge your customers, bookings will need to be charged by the Admin on the account. Your Charge Customers page will also give you an overview of the pay [...]
If you have an existing customer in your Stripe account that you want to link to a Customer record in your site, do the following: Step 1: Get the Customer's ID from Stripe Log in to your [...]