An automated task sends out the review the day after service is completed.
Change the Time the Ratings Emails are sent
If you’d like to send the rating emails at a different time by:
- Going to Settings > Miscellaneous > Scheduled Tasks
- Select the Edit icon to the right of the task
- Change the Execute at value to the time you want the rating emails to be sent
- Click Save
NOTE: The review is only sent if you have assigned a team to the booking. It will not be sent unless a Team has been assigned.
Learn how to View Team Ratings
Overview Rating Emails are automatically sent to collect feedback from every customer on their service. The feedback will be linked to the assigned teams allowing you to assess their strengths [...]
Where's the Team Ratings Report You can view a report of all of your Team Ratings by going to Reports -> Team Ratings. What's in the Team Ratings Report an Average Rating for [...]