You cannot customize the actual Launch27 login page. We actually encourage our users to send your customers to the login page if they need to access their own account, this way your customers will rarely see what your login page looks like unless it is necessary for them to login. The link to the login page for your business, would be: https://yourbusinessname.launch27.com/login
To change the Primary Color of your site, go to: Settings > Subdomain tab Scroll down the the bottom where it says Site Color Enter or choose a color Save Settings You will now see that the menu bar of your Launch27 account matches the color you set for your Site color. Main Login Page: Active Bookings Page: Main Settings Page: Customer Main Page:
To Export Sales Tax Data, go to: Bookings (the 3 bar icon in the left-side menu bar on the Active Bookings page) and choose Download CSV. Choose the second option under the Format list. You will see that it includes Sales Tax Choose the “Date From” and “Date To” for the time period you would like the Sales Tax info for Download that CSV and open it in Excel You can use Excel to determine how much Sales Tax you […]
Overview Tags can be used to easily categorize or add notes to a Customer or Team profile. How to add Tags to a Customer You can add tags to a customer by: Go to Customers Click on a Customer you want to add a Tag to Type the tag into the tag field and click Enter Examples of where Customer tags are displayed: Customer Profile Customers Index Active Bookings page Cancelled Bookings Staff New/Edit Booking form Current Scheduler Charge Customers […]
Overview Are you or your Customers/Teams/Staff seeing an error message when they click the account confirmation link? This usually happens when the customer tries to confirm their account multiple times, and the system sends them multiple confirmation emails. For security reasons, we have to generate a new confirmation link each time this is done. The error they are seeing is because they are not clicking on the MOST RECENT confirmation email link. They need to click on that one in order […]
To cancel your Plan (i.e. Account, Membership, Subscription), please contact us at email@example.com.
To export your Booking and/or Customer data: Go to Bookings -> Download CSV Select your data Format Select your date range Click Download You'll now have a CSV copy of your data.
Login as an Admin Go to My Account -> Subdomain. Change the Email field to the email address you want to use Click Save Changes
The Support Email address is where the system sends emails related to your account. It's also used as the 'From' address when the system sends notifications to your customers, Staff and Teams.
Your Data is Yours To put it simply, Launch 27 does not own your data. The data which you put into our systems is yours, and we believe it should stay that way. We think that means three key things: We will not share your data with other people. We keep your data only as long as you require us to take it. Finally, if you choose you can download and take your data with you at any time. […]