Service Categories

Overview You can organize your services into different categories. When you do so, customers can choose to view all of your services by category when they’re filling out your booking form. Create a Service Category Go to Settings > Services > Service Categories Click Add New Enter a Name for your category Under Services, select each service you would like to add to this category Click Save Repeat these steps for as many categories as you have. Changing the Display […]

Exclude certain Services and Extras from Frequency discounts and Discount codes

Overview Launch27 gives you the option to exclude certain Services and Extras from being eligible for discount codes and/or Frequency discounts. This is useful if you simply do not want to give discounts on certain services and extras. How It Works: When you create a Service or Extra, you can enable settings that will exclude it from being eligible for discount codes, frequency discounts or both. When that Service or Extra is added to a booking that uses any discount […]

Services – Overview

Overview Your Services are what your business provides to your customers, they will be displayed on your booking form and in your Staff account. You have the option to set up your services many different ways, here are some common ways our users set up their services. The Flat Rate – The flat rate uses the Bedroom/Bathroom method, our most commonly used. Flat rates based on the number of bedrooms, and a pricing parameter for bathrooms is used to increase […]

How to Display a Service only on the Staff Form

Overview You can use this feature if you prefer that certain services be visible only to Staff members. An example of when you would use this is if you only offer a particular service for certain clients (i.e commercial clients) and you do not want the rest of your clients (i.e. residential) that visit your booking form to try to book this service. When adding or editing a service, there’s a checkbox that you can check.

Add Multiple Services to a Booking

Overview You are now able to select Multiple Services for a single booking. Step 1) Enable the Multiple Services feature Go to Settings > Subdomain tab Scroll down to “Bookings with Multiple Services” Choose Enabled Click Save settings   Step 2) How to Add Multiple Services to a Booking Go to the Booking Page Scroll down to Services offered Select “Add Service”  

How to Add 30 Minute Increments for Hourly Service

Go to Settings -> Services -> Services Go to your “Hourly Services” -> Edit Check the box for “30 minute increments” Save changes   Here’s what the 30 min increment options look like on the booking form:

Pricing Parameters – Overview

Overview Pricing Parameters give you more control over the price of a Service by adding a multiplier to the cost of a booking. For example: If you have a service (i.e. Two Bedroom Home for $89) and you want to charge more based on the number of Bathrooms they have. Simply add a Pricing Parameter for “Bathrooms (1, 2, 3, 4, 5 etc)” at $30 per bathroom. When the Customer chooses a Two Bedroom Home cleaning with 2 bathrooms, the final price of their Booking would […]

How to Change the Price of a Service

Unfortunately, we do not let you change the price of an existing Service once its been created.  We do this to ensure that your existing customers aren't affected by any changes in the price. Here's how we recommend you change the price of your Service:   Step 1: Archive the current Service that uses the old price Go to Settings -> Services Click the Archive button next to the Service you want to delete When the dialog asks “Are you […]

How to Change the Display Order of my Services

Go to Settings -> Services Drag and drop a Service to a new position in the list Your Services will be displayed in your Booking Form identically to how they appear in this list. 

How do I display the price of a Service next to its description?

You simply have to add the Price of the Service at the end of its Name. Instead of: "One Bedroom Apartment Cleaning" type the Name as: "One Bedroom Apartment Cleaning – $99 "