Special Instructions or Comments can be added by both the Customer and your Staff.
How Customers add Comments to a Booking
Customers can log into their accounts and edit their Booking to add Comments.
- Customer goes to their Dashboard page
- Clicks the Edit button next to the Booking they want to add comments to
- Enters special instructions into the Comment section
- Clicks Save Changes
These special instructions / comments will now be added to your Team's schedule email, and are also visible to your Staff.
Customer comments cannot be edited by Staff members.
How Staff add Comments to a Booking
Staff members can edit Bookings to add Comments too.
These comments are only visible by Staff and Team members and are NOT displayed to your Customers.
- Staff goes to the Bookings page
- Clicks the Booking they want to add comments to
- Enters special instructions into the Comment section
- Clicks Save Changes
These special instructions / comments will also be added to your Team's schedule email.
Your Teams will now see special instructions from both the Customer and Staff members.