Manage a Customer’s Email Preferences

Overview

You can disable specific email notifications for your customer by changing their email preferences. Customers may also do this themselves via their self-service account, or the Manage Email Preferences link in the footer of the email notifications.

How to Manage a Customer’s Email Preferences

1. Go to Customers
2. Click on the customer whose email preferences you’d like to change
3. Click on the Settings icon > Email Preferences 

   
   

4. Check/un-check any email you want to subscribe/unsubscribe the customer from receiving
   
   
   
5. Click Save Changes