Overview
Staff are allowed to create bookings that have times that are outside of your normal spot availability. For example:
- Your normal schedule: 8:00AM, 11:00AM, 2:00PM
- A booking was created by staff outside of your normal availability: 9:00AM
You can count these bookings against your normal availability so that the 9:00AM booking above will fall under 8:00AM normal spot.
IMPORTANT: If you use arrival windows on your schedule, your booking needs to have an arrival window that matches what’s on your schedule:
- Your normal schedule has a 1 hour arrival window: 8:00-9:00AM
- The out-of-place booking needs to have a 1 hour arrival window too: 8:30-9:30AM
How to Include Bookings outside of your normal spots against your Availability
- Go to Settings > Subdomain tab
- Scroll down to the Bookings Outside of Normal Availability
- Choose Count them against my Availability
- Scroll down and click Save Changes
