- Go to Settings
- Click the Subdomain tab
- Enter a flat amount into the Booking Cancellation Fee field (or enter 0 if you do not want to charge a fee).
- Click Save Changes.
Both Customers and Admins can cancel a Booking. If the Booking is cancelled within the late cancellation window, the Customer can be charged a late cancellation fee. Go to Bookings -> View [...]
A booking can be cancelled by either Staff or the Customer by logging in to their Customer account. When a booking is Cancelled the following emails are sent out if they are enabled in your email [...]
Sometimes a Customer may want to undo their cancellation and ask that you restore their original Booking. Go to Bookings -> Cancelled Bookings Click the Restore button next to the Booking you [...]
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