Set up Late Rescheduling Policy


Have you ever had a customer reschedule at the last minute? 

Our custom Late Rescheduling Policy feature lets you specify how much time before their appointment date that a Customer can reschedule their booking.

The default rule the app enforces is '5pm the day before your appointment". However, you can change it to X hours/days before their appointment if you prefer.

How to set a custom Late Rescheduling Policy:

  1. Login to your account as an Admin
  2. Go to Settings -> Subdomain tab
  3. Scroll to the Late Booking Changes section
  4. Choose Set your own Terms
  5. Enter the number of hours/minutes before the appointment
  6. Click Save Changes
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