Set up Late Rescheduling Policy

Overview

Have you ever had a customer reschedule at the last minute? 

Our custom Late Rescheduling Policy feature lets you specify how much time before their appointment date that a Customer can reschedule their booking.

The default rule the app enforces is '5pm the day before your appointment". However, you can change it to X hours/days before their appointment if you prefer.
 

How to set a custom Late Rescheduling Policy:

1. Login to your account as an Admin
2. Go to Settings -> Subdomain tab
3. Scroll to the Late Booking Changes section
4. Choose Set your own Terms
5. Enter the number of hours/minutes before the appointment
6. Click Save Changes