logo

Making Price Adjustments to Bookings

You can adjust the Price of the Booking for unexpected expenses or last-minute discounts etc. For example, maybe there was a lot more time spent on the job than expected, or maybe your Team was running late and you wanted to give the Customer $10 off for their inconvenience.

How to Make Price Adjustments

Note: You must belong to the Staff member role to be able to 

  1. Go to Bookings -> Active Bookings
  2. Select the Booking you want to add the Price Adjustment to 
  3. You can add an amount (i.e. $1.00 or -$1.00) under Price Adjustment, OR enter the final price you want to charge the Customer
  4. Click Save Changes

When its time to charge the customer, you will see the Total with the Price Adjustment.

1 found this helpful

Related articles

  • Cancellations – Overview

    A booking can be cancelled by either Staff or the Customer by logging in to their Customer account. When a booking is Cancelled the following emails are sent out if they are enabled in your email [...]

  • Cancel a Booking

    Both Customers and Admins can cancel a Booking. If the Booking is cancelled within the late cancellation window, the Customer can be charged a late cancellation fee. Go to Bookings -> View [...]

  • How to Accept Cash/Check as Payment

    The Cash and Check payment options are disabled by default, but you can enable them by: Go to Settings On the My Account page, click the Subdomain tab Go to the Payment Options checkboxes, and [...]