Launch27 Pay: FAQ

Launch27 Pay FAQ   Launch27 is now backed by a $100 million dollar company. The core Launch27 team is still in place, but this new backing allows us to grow our team, improve the product, and provide an overall improved customer experience. By tightly integrating payments within Launch27 Pay, we are able to deliver a higher level of service and support. The Fullsteam team brings well over 100 years of software and payments expertise to Launch27 and their expertise will […]

Auto-Charge & Put Credit Cards on Hold

Overview You have the option to automatically put holds on credit cards and charge them in Launch27 using these scheduled tasks: Put On Hold With Stripe Charge Cards With Stripe How it Works Once enabled, these tasks allow you to specify the time of day to run each task relative to a booking’s service date: Same Day as booking X days Before a booking X days After a booking For example, you can: Put Cards on Hold at 7:00AM on the SAME DAY as the booking, and […]

Stripe – Overview

Stripe – Overview Connecting to Stripe will allow you to accept payments from your customers via credit card. Stripe charges a flat rate of 2.9% + 30¢ per successful charge. How to Connect to Stripe Go to Settings Select your Stripe tab Select No Payouts (Payouts to Teams and Staff is no longer available) Select Connect to Stripe Once you are connected, you will see a green tag labeled ‘Connected’.

Link Existing Stripe Customer to a Customer Record

Link Existing Stripe Customer to a Customer Record If you have an existing customer in your Stripe account that you want to link to a Customer record in your site, do the following: Step 1: Get the Customer’s ID from Stripe Log in to your Stripe Account Go to Customers Find the Customer you want to link Copy the ID (i.e. ‘cus_blahblahblah’) ​ Step 2: Paste the ID from Stripe into the Customer Record Login to your Launch 27 account […]